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Can your device be reprogrammed?
Capital Processing Network supports a variety of credit card terminals from First Data, Verifone, and Hypercom. In many cases, new customers who already own terminals can get their machines reprogrammed to work on the CPN platform.
There are, however, several considerations for reprogramming terminals and in some cases it may not be possible to use an existing terminal on the Capital Processing Network infrastructure. Common reasons include:
• Proprietary Terminals. Many credit card processing companies use brand-name equipment that has been specifically build to only work with one network. Some processors even get model numbers that are only sold to their company, and the embedded firmware cannot be reprogrammed for any other processor.
• Obsolete Equipment & Non-Compliant Terminals. A large number of credit card terminals are out of PCI-DSS compliance. These terminals may be vulnerable to security breaches, or may have limited memory so they cannot be upgraded to higher encryption standards. Some terminals store card numbers, and this is no longer allowed. While your terminal may be in a “sunset” mode with your current processor, Capital Processing Network may not be able to reprogram it.
• Off-Brand Equipment. Unfortunately, no processor can be compatible with all credit card terminal models and brands. This is because the costs of equipment compatibility and support are high, so a limited number of brands and terminals are supported.
• Not Compatible With Peripherals. A terminal may not be compatible with a PIN pad for debit card processing, or with other security and convenience devices. Note that PIN pads, due to security practices, may need to be swapped out even if machines are compatible, since the PIN-encryption system is processor specific.
• Security Concerns. In some cases, if a terminal has been purchased through an online source like Craigslist or eBay, it may be unsafe to use it on our network. There have been multiple cases where credit card terminals were modified to send information to criminal parties, and it may not be possible to guarantee PCI-DSS compliance on such terminals.
Capital Processing Network works very hard to safeguard its low-risk portfolio. Whenever possible, we work with our customers to make sure that they are getting the best terminals for their business needs. If we are unable to reprogram an old terminal, we offer a variety of machines and PIN pads that meet current industry standards and can even reduce your overall credit card processing costs.